Terms & Conditions

This website is operated by Mattie K Marketing (“we,” “us,” or “our”). By visiting our site and/or engaging in our services, you agree to be bound by the following Terms and Conditions, including any additional policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, clients, and contributors of content. Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree, you may not access the website or use our services. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website, and your continued use of the site constitutes acceptance of those changes.

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or services without express written permission from us. Our services include, but are not limited to, social media management, content creation, event planning, event design, and rental offerings. All services are customized and based on the scope of work agreed upon with each client, and timelines may vary depending on client responsiveness and the timely provision of required materials or information. Delays in communication or content submission may result in adjusted timelines.

All payments are due as outlined in your invoice or agreement. Due to the time, planning, and creative resources involved, refunds are not provided once work has commenced. Refunds may be considered prior to the start of services at our sole discretion. For event planning and rental services, clients are responsible for providing accurate event details and timelines. We are not liable for delays or issues caused by third-party vendors, venues, or circumstances outside of our control. Rental items must be returned in the condition they were provided, and clients may be responsible for any damages, loss, or misuse.

Services may be terminated by either party with written notice in accordance with the terms outlined in your agreement, and any work completed up to the termination date remains payable. Any feedback, suggestions, or materials submitted to us may be used by Mattie K Marketing for business or marketing purposes without restriction unless otherwise agreed upon. Your submission of personal information through the website is governed by our Privacy Policy.

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions, and we reserve the right to correct any errors or update information at any time without prior notice. You agree not to use our website or services for any unlawful or prohibited purpose, including violating laws, infringing on intellectual property rights, or transmitting harmful code. These Terms shall be governed by and construed in accordance with the laws of the United States.

Questions about these Terms & Conditions may be sent to us at info@mattiek.com